Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Bounded Self web application and related services (collectively, the “Service”), operated by Bounded Self (“we,” “us,” or “our”).

By clicking “Create Account” or by otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

We may update these Terms from time to time. If we make material changes, we will notify you via email at least 30 days before the changes take effect. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Service and may request account deletion.

2. Eligibility

You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If we discover that an account holder is under 18, we will immediately terminate the account and delete all associated data.

3. Account Registration and Security

To use the Service, you must create an account using a valid email address or through Google OAuth. You agree to:

• Provide accurate and complete information during registration.
• Keep your login credentials secure and confidential.
• Notify us immediately at support@boundedself.com if you suspect unauthorized access to your account.
• Not share your account or credentials with any other person.

You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from unauthorized use of your account where you have failed to keep your credentials secure.

4. Description of the Service

Bounded Self is a personal wellness tool that allows you to log, track, and visualize your emotional energy levels over time. The Service includes features such as energy logging, mood tracking, activity categorization, journaling, and automated insight generation based on your self-reported data.

The Service is not a medical device, diagnostic tool, or therapeutic intervention. It is designed to support personal self-awareness and should not be used as a substitute for professional medical advice, diagnosis, or treatment. See Section 14 (Medical Disclaimer) for further details.

5. Free and Premium Subscriptions

5.1 Free Tier

The Service offers a free tier that provides access to core functionality including basic energy logging, historical insights, and limited history. Free accounts are subject to the feature limitations described within the application.

5.2 Premium Subscription

Premium subscriptions unlock additional features including advanced/extended insights, custom categories, energy budgeting. Premium subscriptions are billed on a monthly basis through our payment processor, Stripe.

By subscribing to Premium, you authorize Stripe to charge your selected payment method on a recurring monthly basis until you cancel. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.

5.3 Pricing Changes

We reserve the right to change Premium pricing. If we increase the price, we will notify you via email at least 30 days before the new price takes effect. The new price will apply to your next billing cycle after the notice period. If you do not agree to the price change, you may cancel your subscription before the new price takes effect.

5.4 Refund Policy

7-Day Cooling Period: If you subscribe to Premium for the first time, you may request a full refund within 7 calendar days of your initial subscription purchase by contacting support@boundedself.com. After the 7-day cooling period, all subscription payments are non-refundable.

Cancellation: You may cancel your Premium subscription at any time through the Stripe payment portal. Upon cancellation, you will retain access to Premium features through the end of your current billing cycle. No partial or prorated refunds will be issued for the remaining days in a billing cycle.

Renewal Refunds: The 7-day cooling period applies only to your first Premium subscription. Subsequent monthly renewals are non-refundable. It is your responsibility to cancel before your renewal date if you no longer wish to continue.

6. Acceptable Use

You agree to use the Service only for its intended purpose: personal tracking and visualization of your own emotional energy. You agree not to:

• Use the Service to track, monitor, or log data about another person without their knowledge and explicit consent.
• Attempt to access another user’s account or data.
• Use automated tools, bots, scrapers, or scripts to access or interact with the Service.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Circumvent, disable, or interfere with any security features of the Service, including Row-Level Security controls.
• Use the Service to transmit malware, viruses, or any other harmful code.
• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Resell, sublicense, or commercially exploit the Service or any portion thereof without our prior written consent.
• Misrepresent your identity or impersonate any person in connection with the Service.

Nothing in this Section prohibits you from logging your own emotional responses to interactions with others, which is a core function of the Service.

We reserve the right to suspend or terminate your account if we reasonably believe you are in violation of these Terms, with notice where practicable.

7. Your Data and Content

You retain ownership of all data you submit to the Service, including energy logs, mood entries, journal entries, location labels, social contact labels, and any other content you create (“Your Data”).

License Grant: By using the Service, you grant us a limited, non-exclusive, non-transferable license to process, store, and display Your Data solely for the purpose of providing the Service to you and for the internal research and improvement purposes described in our Privacy Policy. We will never sell Your Data or use it for third-party advertising. This license terminates with respect to any specific data upon its deletion from our systems, and terminates in its entirety upon permanent erasure of your account.

Data Portability: You may export Your Data at any time via Settings > Privacy & Data > Data Export, as described in our Privacy Policy.

Data Deletion: You may request deletion of Your Data as described in our Privacy Policy. Upon account deletion, Your Data will be permanently erased in accordance with the timelines set forth in the Privacy Policy.

8. Intellectual Property

The Service, including its design, code, algorithms, text, graphics, logos, and the trade name “Bounded Self,” is owned by us and is protected by applicable intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms. You may not copy, modify, distribute, or create derivative works based on the Service or any part of it without our prior written consent.

If you provide us with feedback, suggestions, or ideas about the Service (“Feedback”), you grant us a non-exclusive, royalty-free license to use, modify, and incorporate that Feedback into the Service for the purpose of improving the Service. This license does not grant us any rights to your personal data, journal entries, or emotional logs—only to the functional suggestion or idea itself. You are never required to provide Feedback, and providing it does not affect your rights under our Privacy Policy. This license survives termination or deletion of your account.

9. Third-Party Services

The Service integrates with and relies on third-party service providers including Supabase, Vercel, Stripe, Google, Resend, and PostHog. Your use of the Service may be subject to the terms and policies of these providers, particularly:

• Stripe: Your payment information is processed by Stripe in accordance with Stripe’s Terms of Service and Privacy Policy. Bounded Self does not store your full payment card details.
• Google: If you use Google OAuth for authentication, your use is subject to Google’s Terms of Service and Privacy Policy.
• Supabase: Your account credentials and authentication are managed by Supabase. If you create a password-based account, your password is stored and verified by Supabase’s authentication infrastructure—Bounded Self does not have access to your plaintext password. Supabase’s handling of your data is governed by Supabase’s Terms of Service and Privacy Policy.

We are not responsible for the acts or omissions of third-party service providers. If a third-party service experiences downtime or a data incident, our liability is limited as set forth in Section 12.

10. Service Availability

We strive to keep the Service available and functioning, but we provide it on a “best effort” basis. We do not guarantee uninterrupted, error-free, or secure access to the Service at all times.

We may temporarily suspend access to the Service for maintenance, updates, or circumstances beyond our reasonable control, including but not limited to third-party service outages, natural disasters, or cyberattacks. Where practicable, we will provide advance notice of scheduled maintenance.

If the Service is materially unavailable for more than 72 consecutive hours due to circumstances within our reasonable control, Premium subscribers may request a billing cycle credit by contacting support@boundedself.com within 14 days of the outage. The credit will equal a prorated portion of the monthly subscription fee corresponding to the duration of the outage. This remedy is offered as a voluntary goodwill measure, does not constitute an admission of any service level obligation or guaranteed uptime, and is your sole and exclusive remedy for service unavailability. It does not apply to outages caused by third-party service providers, force majeure events as described in Section 17, or scheduled maintenance for which advance notice was provided.

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time. If we permanently discontinue the Service, we will provide at least 30 days’ notice and an opportunity to export your data before the Service is shut down.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the maximum extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that:

• The Service will meet your specific requirements or expectations.
• The Service will be uninterrupted, timely, secure, or error-free.
• The results or insights generated by the Service will be accurate, reliable, or suitable for any particular purpose.
• Any defects in the Service will be corrected.

You acknowledge that the automated insights, energy budgets, and trend analyses provided by the Service are based entirely on your self-reported data and statistical methods. They are informational only and should not be relied upon as the sole basis for any personal, medical, or professional decision.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOUNDED SELF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of data, loss of profits, loss of goodwill, emotional distress, or any damages arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

TOTAL LIABILITY CAP: Our total cumulative liability to you for all claims arising from or related to these Terms or the Service shall not exceed the greater of (a) the total amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) fifty US dollars ($50.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to contact us at support@boundedself.com and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved through direct communication.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Bounded Self agree to resolve any claims, disputes, or controversies arising out of or relating to these Terms or the Service through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

Arbitration will be conducted in the State of Washington, or at another mutually agreed-upon location. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Arbitration fees will be allocated in accordance with the AAA Consumer Arbitration Rules.

13.3 Class Action Waiver

YOU AND BOUNDED SELF AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding.

13.4 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court in the State of Washington if the claim falls within the court’s jurisdictional limits and the claim is exclusively for monetary damages.

13.5 Opt-Out Right

You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to support@boundedself.com within 30 days of first creating your account. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved through the courts of the State of Washington as described in Section 15.

14. Medical Disclaimer

Bounded Self is a wellness and self-awareness tool. It is not a medical device, and the Service is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The energy ratings, budgets, trends, and insights provided by the Service are derived from your own self-reported data and statistical calculations. They do not constitute medical advice and should not be used as a substitute for consultation with a qualified healthcare provider.

If you are experiencing a mental health crisis, severe burnout, depression, or suicidal thoughts, please contact a healthcare professional, call the 988 Suicide & Crisis Lifeline (call or text 988), or visit your nearest emergency room.

You expressly acknowledge and agree that Bounded Self bears no responsibility or liability for any actions you take or fail to take based on the information provided by the Service.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

For any disputes not subject to arbitration (including enforcement of an arbitral award or claims by parties who have opted out of arbitration), the exclusive jurisdiction and venue shall be the state and federal courts located in the State of Washington. You consent to the personal jurisdiction of such courts.

16. Termination

16.1 Termination by You

You may terminate your account at any time by using the account deletion feature in Settings > Privacy & Data > Delete Account. Account deletion follows the process described in our Privacy Policy, including the 7-day grace period and permanent erasure thereafter.

If you are a Premium subscriber, cancelling your subscription through the Stripe payment portal does not delete your account. It stops future charges and returns you to the free tier at the end of your billing cycle. To fully delete your account and data, you must use the account deletion feature separately.

16.2 Termination by Us

We may suspend or terminate your account if:

• You materially breach these Terms—such as repeated or willful violations of the Acceptable Use policy in Section 6, misrepresentation of your identity or eligibility, or unauthorized commercial exploitation of the Service—and fail to cure the breach within 14 days of written notice from us specifying the nature of the breach and the steps required to cure it.
• You engage in conduct that we reasonably believe poses a security risk, threatens the integrity of the Service, or violates applicable law.
• Your account has been inactive for 180 days, subject to the notification and archival process described in our Privacy Policy.

Where we terminate your account for cause, we will provide notice and a reasonable opportunity to export your data before deletion, unless doing so would pose a security risk or violate applicable law.

If you are a Premium subscriber and we terminate your account under this Section, we will issue a prorated refund for any unused portion of your current billing cycle, calculated from the date of termination through the end of the cycle. This refund will be processed through Stripe to your original payment method. No refund is owed if the termination results from conduct that posed an immediate security threat to the Service or other users, or from fraudulent or illegal activity.

16.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including but not limited to: Section 7 (Your Data), Section 8 (Intellectual Property), Section 11 (Disclaimer of Warranties), Section 12 (Limitation of Liability), Section 13 (Dispute Resolution), Section 15 (Governing Law), and this Section 16.3.

17. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bounded Self regarding the Service and supersede all prior agreements, representations, and understandings.

Severability: If any provision of these Terms is found to be unenforceable or invalid by a court or arbitrator of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us to be effective.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by these Terms.

Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, internet or infrastructure failures, or third-party service outages.

Notices: We will send notices to the email address associated with your account. You are responsible for keeping your email address current. Notices are considered received 24 hours after being sent to your registered email. You may send notices to us at support@boundedself.com.

18. Contact Us

If you have questions about these Terms, please contact us:

Email: support@boundedself.com

Web: boundedself.com/contact